Contact Us

We’d love to hear from you! Whether you have a question about our candles, want to discuss a personalized order, or need assistance with your purchase, we’re here to help. Fill out the contact form below or reach out to us directly via email.

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Can I modify or cancel an order after it has been confirmed?

Once confirmed, orders are processed immediately. If you need to modify or cancel your order, please contact our customer service as soon as possible, and we will do our best to assist you.

What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment methods. You can choose your preferred payment option during checkout.

What are your shipping options and costs?

We offer standard shipping options for Germany. You can view the shipping charges at checkout before completing your purchase.

Do you ship internationally?

Yes, we offer international shipping to select countries. Shipping costs and delivery times for international orders will be calculated at checkout.